Sunday, November 29, 2009

Saudia back in business after glitch

By Roger Harrison

JEDDAH: The South Terminal at King Abdulaziz International Airport in Jeddah was back in business on Saturday after last week’s flash flooding knocked out Saudia’s computer network.

The departure board Saturday afternoon showed one canceled and one delayed domestic flight. The level of traffic was, however, very low, with no queues at either the domestic or international departure desks.

Certainly there were few passengers at the inquiries and customer services desk. A senior Saudia official with responsibility for operations within the terminal said a couple of days ago there had been some problems. “Today however, there are no problems, everything is running normally,” he said.

Passengers told Arab News that there had been few if any problems traveling and others confirmed the official’s observation. Two German travelers bound for Dammam said they had checked the status of their flight early in the day at the main Saudia office. “Everything seemed to be operating normally and the systems appeared to be in order,” said one traveler.

The testing time for the airport ground handling staff will be in a few days as pilgrims flock to Jeddah for their return flights.

Source : Arab News

No comments: